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| Monitor |
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The examples below give you insight in the main features of our products. Features are presented in combination with actual data and actual use cases. 1 Monitor processes 2 Monitor performances 1 Monitor processes • With an adequate visual presentation, spotting trends in case handling can easily be spotted. Case: Files in a department of a governmental organization are being tracked to find out what is causing delays. Most activities within the department are carried out in one week. It turns out that another department is responsible for most delays.
2 Monitor performances • Information is presented on competencies of employees. Colors and percentages indicate to what extent employees meet categories of competencies. • Using a proper visual representation, it’s immediately apparent that education is a category of competencies where improvement is needed.
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